I have been waiting for pipes so I can resume my construction of the Reaver Titan for some time, so I thought it was about time to chase them up. The original email suggested that it might take three weeks for the parts to be made, so I gave Forgeworld some time but after a month I decided I would chase it. Imagine my surprise when I was told that they had been delivered and signed for already.
I checked the UPS website to discover that the person who had signed for the part was not a name I recognised. I often get packages delivered to neighbours on either side and neither of them have the name who had signed for the part.
An email back to Forgeworld and a bit more investigating on their part informed me that UPS had accidentally delivered my Titan Pipes to Rexel in another part of town. A quick phone call and Rexel were able to locate my package. I then drove over and picked them up.
I am not upset with the people at Forgeworld, they were great and helped me locate the missing package. Nor am I upset with Rexel, it is hardly their fault. I am annoyed at UPS for delivering my package to an address with no relation to the one on the actual box. How stupid do you have to be to get that wrong. Rexel is a business, with a business address. The one on the box was clearly residential!
Either way, I am now looking forward to working on the Titan again and getting that project up and running! And then stomping on people with it!!